Case Studies
Hello, everyone. Today, I want to share a heartwarming story of a recent project that brought two big US retail companies and DFS together. The project initially involved 150,000 blankets shipped from China without proper vacuum sealing. Our task was to separate the defective units from the ones with intact seals. However, the project took an unexpected turn. Over the first two weeks, the requirements changed. Both companies decided to vacuum seal all blankets, and the deadline loomed large. We had to act fast.
We employed 30-40 additional people daily, running two shifts to achieve this remarkable feat. This required local advertising and reaching out to agencies and local business groups. One special group that answered our call was a local transition home in Palm Springs. This home assisted residents in re-entering the workforce while dealing with addictions. Approximately 30% of our workforce came from this group, and each individual had a story to tell. Their journey towards recovery, belonging, and celebrating daily wins was a truly unexpected gift for all of us. But there were other remarkable individuals we want to highlight, like Sam, a young man on the autism spectrum. Initially struggling, Sam excelled when given a specific task, becoming an inspiration to us all. Our team was a diverse mix, from a mother of six struggling to make ends meet, a cage fighter starting her life anew, to elderly women in search of work, and a father-daughter duo lifting each other up. As a company, we provided meals, breaks, and an inclusive work environment, but what truly drove our success was our innovative incentive program. This program rewarded teamwork and encouraged daily bonuses based on quality and volume, not on individual output. It became the catalyst for our success and allowed people from all walks of life to shine.
This project taught us that with opportunity and support, anyone can achieve remarkable things. It's not just about the blankets or the money; it's about the positive impact we can have on people's lives. Our hope is that this story serves as a mindful example and inspiration of what can be achieved when we believe in people, offer second chances, and work together towards a common goal. In the end, it's about the greater impact we can have on other people's lives.
Thank you for being a part of this incredible journey with DFS.